A gap assessment is a method of assessing the performance of a business unit to determine whether business requirements or objectives are being met and, if not, what steps should be taken to meet them. A gap analysis may also be referred to as a needs analysis, needs assessment or need-gap analysis. The three core elements that form a gap analysis are the current state, the desired state, and the gap that exists between them. The current state signifies the existing situation of an organization in relation to its systems, processes, or abilities.

Internal auditing is an independent, objective assurance and consulting activity designed to add value and improve an organization's operations. The purpose of an ISO internal audit is to assess the effectiveness of your organization's quality management system and your organization's overall performance. Internal audits are a great opportunity to spend some time investigating a specific process or area and evaluating its performance. It is an ideal way to find areas for improvement and fix potential issues before they occur.

Training helps companies to reach and maintain a high level of quality, ISO standards, environmental and industry-specific specifications and to improve business processes. ISO Awareness Training ensures that employees understand the principles, requirements, and objectives of ISO standards, enabling them to contribute to compliance and continuous improvement efforts within the organization. Every employee who contributes to your organization's QMS needs ISO training. Each individual is part of a complex structure, so personal responsibility is key.

Internal documentation refers to the records that your organization keeps and uses to inform decisions within your company. You can document pretty much anything from schedules to important policies, which means there are tons of different types of documentation out there. But they tend to fall into one of three main types of documentation: team documentation, reference documentation, and project documentation. Documentation encourages knowledge sharing, which empowers your team to understand how processes work and what finished projects typically look like.